You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

MacBook Air types only caps. Caps lock not on.

I tried restarting computer. Now I cannot restart because password doesn’t have all caps.




MacBook Air 13″, macOS 12.6

Posted on Nov 5, 2024 9:04 AM

Reply
1 reply

Nov 5, 2024 11:43 PM in response to Janet Irene

"MacBook Air types only caps. Caps lock not on.: I tried restarting computer. Now I cannot restart because password doesn’t have all caps."

-------


Troubleshooting Mac in Stuck in Caps Lock:


A. Boot in Safe Mode:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting this once more. For instructions, go here: How to Use safe Mode on your Mac - Apple Support


B. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:

MacBook Air types only caps. Caps lock not on.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.