Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to connect Apple TV to iTunes

I am unable to connect my apple tv to itunes, this is an older model apple tv, I have reset to factory and completed updates, however, when I enter my details it states

"Cannot connect to itunes"

I have checked my login details and these are correct.



[Re-Titled by Moderator]

Apple TV (1st generation)

Posted on Nov 5, 2024 4:42 AM

Reply
1 reply

Nov 5, 2024 5:13 AM in response to Grampsky1

I am unable to connect my apple tv to itunes, this is an older model apple tv, I have reset to factory and completed updates, however, when I enter my details it states "Cannot connect to itunes"

Apple TV (1st generation)

If your model is really a 1st generation model [A1218] from 2007, the big silver-white 7.7×7.7" slab, then indeed that will not connect for iTunes Store services anymore. If your Apple TV box is black and 3.9×3.9", then it is 2nd generation or later.



Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

Unable to connect Apple TV to iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.