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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a three month free trial with apple tv. When I try to use it, An error message that tells me to check my internet connection (which is fine by the way) keeps coming up on ALMOST everything I try to play. Some things play, most don’t. I’ve cleared the cache etc, reinstalled apple app, but still not playing. Any other suggestions please?
FireTVStick4K(2018)/Soundbar(2019),
It’s going through a firestick, so I’m not sure that will help, as everything else is ok, and it does play some things on the apple app. We’ve got through 3 episodes of Silo before the ‘check your internet connection’ message came up. Very frustrating!
thank you for your suggestion by the way
if it was me then I would pull the plug on the appletv / tv and start it up again to see if it fixed it
Playing Apple TV gets error message
