Apple TV remote malfunctioning.
apple tv remote volume button muted automatically once click to volume button. Apple TV remote malfunctioning. Please help me to fix this.
Apple TV 4K, tvOS 18
First, ensure the remote has a good charge. If you have not charged it in awhile then do that first!
If it has a good charge and still is not working correctly please click If your Siri Remote or Apple TV Remote isn't working - Apple Support. Finally, if the remote has been damaged and needs to be replaced please read:
Replace your Apple TV remote
- If you have an Apple TV 4K or Apple TV HD, you can use a Siri Remote (1st generation or later), an Apple TV Remote (1st generation or later), or an Apple Remote.
- If you have an Apple TV (3rd generation), you need to use an Apple Remote.
Learn how to identify your Apple TV remote.
You can buy a new remote for your Apple TV from the Apple Online Store, Apple Store, or other retailer. Or find out how to use a network-based remote with your Apple TV.