You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Apple Intelligence brings incredible new features across iPhone, iPad, and Mac.
I did make an update to iOS 18.1 last night, downloaded Apple Intelligence successfully but it still stuck on "Preparing" status for like 10 hrs. Is there anyone know how to fix and make it work? Im desparate....
[Edited by Moderator]
iPad Pro
None of the remedies in this thread have worked for me. Still stuck preparing.
Mine has been stuck for weeks. Somebody commented in here about the size should be 4.94. Mine is 4.91. I am not sure if that means anything, but when I have time perhaps I will back up time machine wipe out and reinstall. i did do the upodate last night also
Same. Yesterday I decided to switch to another language, turn off Siri. Turn off WiFi. Reboot. Add another user. I enabled everything and switched to English over there and it activated, but said it was downloading, not all features would be available. It went up to 4.46GB and never moved up. Today after boot it’s back to 4.43.
If your Apple Intelligence is stuck on the "Preparing" status for more than 10 hours, it may indicate an issue with the system's update or synchronization process. This can sometimes happen if there is a problem with your internet connection, a large data load, or a temporary glitch in Apple's servers. To resolve the issue, try restarting your device, ensuring a stable and fast internet connection, and checking for any software updates. If the problem persists, you may want to contact Apple Support or visit an Apple Store for further assistance.
Hello~ Have you taken a look here? Please refrain from using that kind of language…
How to get Apple Intelligence - Apple Support
~Katana-San~
Enable Siri -> Change Language to English (United States) -> Save.
This worked for me
Now my screen has changed. No longer days preparing but can’t see any changes to what the phone does- totally underwhelmed!
I had a similar problem on my MacBook. Rebooting didn't help until I connected it to charging. A couple of minutes later, a message about availability appeared
Hello~ Are you trying to install beta or the now publicly released version?
~Katana-San~
Have you managed to resolve the issue yet?
no, it still the same
Try turning Siri off and then on again. That worked for me!
Did you leave it off or just off and back on?
So I’m guessing this is a known bug for iPhones as well? I have the 15 Pro.
That worked for me too, thanks!
Apple Intelligence stuck on "Preparing" status for more than 10 hours
