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Apple Intelligence brings incredible new features across iPhone, iPad, and Mac.
I did make an update to iOS 18.1 last night, downloaded Apple Intelligence successfully but it still stuck on "Preparing" status for like 10 hrs. Is there anyone know how to fix and make it work? Im desparate....
[Edited by Moderator]
iPad Pro
None of the remedies in this thread have worked for me. Still stuck preparing.
Jack Vancs wrote:
My M3 Max MacBook Pro has been stuck on Preparing... for weeks. Trying the solutions here hasn't worked for me yet, but I did notice that while choosing voices, some of them will download for me, like Premium Zoe, but none of the Siri voices will start downloading. They are all stuck at Zero KB, even though I am connected to a very fast WiFi network. I have a feeling that whatever is keeping the voices from downloading is holding up "Apple Intelligence."
Do you use a VPN on your Mac? If yes, turn it off and see if the download works.
Stu's approach worked for me. I was stuck on "Preparing" for three days. I verified that Apple Intelligence was downloaded under General -> Storage -> MacOS.
I noticed that the Language field in my Apple Intelligence & Siri setting was blank. When I selected English (United States), I received the following: "Settings Error, Extension process Siri exited."
I verified settings under General -> Language & Region. I have United States listed for the Region and English (US) - Primary listed for Preferred Languages. I tried rebooting several times, to no avail.
After reading Stu's post, I switched Siri Language to Mandarin - Taiwan (received the error that AI is not yet available, but at least did not get the Siri exited error). I was then able to switch language to English (United States) without the Siri error and was immediately notified that Apple Intelligence was ready to go.
Doesn't work on my Mac.
of course the public one, it still stuck after 1 and a half days.
Btw this is the public release version I’m trying to install.
Connect with an wi-fi networks,i just did and it’s working
It is now working after some minor download of some features for Siri. What I did is switch to other language region and back to US. Then it is ok. Make sure your internet connection is ok.
Almost 9 hours it was stuck in preparing. I rebooted the phone and connected with WiFi, now downloading started
I’ve been waiting for over 5 days now still the same issue
This actually worked. I tried all of the suggestions and switching the language worked. I have the 16 pro max too
is it work on personal hotspot?
You have to be connected to a WiFi network for it to work download.
Note to everyone, in the screenshot, it's clearly connected to Wifi.
This fix was what finally got things working for me.
same suitation to me
Apple Intelligence stuck on "Preparing" status for more than 10 hours
