You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just updated my iPhone to iOS 18.1 and cannot see the hearing aid/hearing test features. My AirPods are up to date 7B19
I'm in the UK if that makes any difference.
I've just noticed that the feature is not available in the UK. It's just about the only country where it's not available
[Re-Titled by Moderator]
I spoke to Apple support yesterday
I was told Apple doesn’t have the approval for UK yet that why it hasn’t be issued in UK.
As soon as they got the approval it will be released for UK too with the next update.
I hope this explains it 😊
I just got off the phone with Apple in the US. They say they will notify me of when the UK has approval for hearing aid function.
Then I read that other people say they have got the function. The question is are these people actually in the UK?
Do we know if Apple has actually applied yet?
According to another post, MHRA have not received an application from Apple for this. 8-(
I bought them especially for this function - it wasn’t very clear that’s it’s not available in the UK.
I wouldn’t have bought them if I’d known. Bit cheated really.
There is a way/hack to run the hearing test in the UK (although you cannot use the AirPods in hearing aid mode yet)
interestingly enough I ran my AirPod hearing test and had a NHS audiologist test this week (9 month waitlist) and guess what… my results were identical so very impressive as I want to track my hearing over time
maybe an update apple on when you expect to launch this in the UK - I bought my AirPod pros solely for this feature based on your advertising. I really want the hearing aid support to see if it will save me a small fortune on hearing aid I most likely
now need
Those features are not allowed in Canada yet. Look up “Hearing Health Feature Availability“ on the Apple support site.
I think this feature is approved for use in the US and Canada for now, however I’m in Canada and also cannot see the test/aid features. All firmware upgrades done.
Twelly50 wrote:
I also have done exactly the same updates as you, here in the UK, and I have the same problem. Hopefully get it soon
The feature is not available in the UK.
Yes AirPods Pro 2 purchased specifically for the hearing aid function. iPhone 15. Everything cycled off and on and still no test/aid feature.
I also checked all firmware updates and have latest IOS And have none of the new features, in US
No Canada on that list. Grrr. When I upgraded to airpods 2 pro, apple’s information indicated Canada would be included.
I restarted my phone, still no feature. Where should i look other than in the airpods info?
And me! Wasn’t made very clear that it wasn’t available in the UK! ☹️
Just hope it’s soon…
You can still set them up as hearing aids by using an Apple device that is running 17.7.1 or lower. Maybe an iPad or older iPhone. You don't get ALL the benefits of 18.1 but they work and work well.
I suppose you already had your AirpodsPro 2 working as hearing aid before you updated to iOS 18?
AirPods Pro 4 İşitme Cihazı özellikleri neden İngiltere'de mevcut değil?
Why are AirPods Pro 2 Hearing Aid features not available in the UK?
