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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
My laptop has Windows 10, and my iPod is an old iPod nano, 7th generation but still works well. I only use it for music. This error shows up when I first open up iTunes, so it seems to me something is wrong with the software with iTunes but not sure.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
I get the following error when I open iTunes "The software required for communicating with iPods is not installing correctly. Do you want iTunes to try to repair it."
