Why won't my iPhone 16 Pro Max screen turn off when idle?

Did you see the top post in this thread:https://discussions.apple.com/thread/255818427?answerId=260873677022&sortBy=oldest_first#260873677022

Has anyone figured this out yet? My auto lock is set to 30 seconds, raise to wake is off, always on display is off. I even turned off the require screen on for camera option and restarted the phone. This has got progressively worse over the last week to the point the screen will not turn off unless I manually lock it. The last idea I have is to completely reset the phone and I’d prefer not to do that if I don’t have to.

Denari20 wrote:

How I get my 16 pro to go dark when idle

Did you see the top post in this thread:Why won't my iPhone 16 Pro Max screen tur… - Apple Community

My iPhone 16 pro has just started doing this for no apparent reason. I have checked my settings and “Always on” is definitely off.

it was the always on feature. I disabled it.

Please re-read the post you just responded to.

I’m sorry, I guess I wasn’t clear regarding what I’m experiencing. I’m not looking at the screen. I’m setting it down after using and it’s staying on.

I am using 16 Pro , i was facing the same issue till today , but I have changed the setting as below and now it is working.

Kept Dark mode on , Automatic Option is off ,True Tone is off ,night shift is off , Auto lock -30 sec, Raise to awake -on ,

Always display is off.

i have tested is multiple times and it is working fine !

I am using 16 Pro , i was facing the same issue till today , but I have changed the setting as below and now it is working.

Kept Dark mode on , Automatic Option is off ,True Tone is off ,night shift is off , Auto lock -30 sec, Raise to awake -on ,

Always display is off.

i have tested is multiple times and it is working fine !

Thank you. Finally this seems to have fixed the problem. I had spent ages with Apple Support but they couldn't fix it, they only offered a work around at best. I'm really pleased you have found the solution. thanks, once again.

Try rebooting your iPhone first quickly press the upper volume button and second the lower volume button (don’t press the both buttons on the same time) and press and hold power button until it shows apple logo on the screen. This will fix

Nithishv wrote:

Try rebooting your iPhone first quickly press the upper volume button and second the lower volume button (don’t press the both buttons on the same time) and press and hold power button until it shows apple logo on the screen. This will fix

Did you notice you just responded to a 6 month old post? And that the problem had been resolved months ago?

Lawrence Finch I don’t know where you’re getting the idea this issue has been resolved because looking at comments from the last couple weeks, it doesn’t appear it has been. Unless I’m missing something, I haven’t seen a suggestion on here that has been noted by several people as far as resolving the problem. Please point me to the resolution that has worked.

How I get my 16 pro to go dark when idle

If you are looking at the screen it will not lock. Might that be what you are experiencing? Put it down so the TrueDepth camera cannot possibly see your face and see if it locks.