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Time Machine did not finish backing up because some files were unavailable. Backups will resume when your Mac is unlocked.

I've had no trouble with Time Machine until updating my Mac Mini M2 to OS 15.0.1. After the update, I constantly get the message "Time Machine did not finish backing up because some files were unavailable. Backups will resume when your Mac is unlocked." The backups seem to run fine until reaching about 80% then stall before the message appears. I've tried different ports, different USB C hubs, different cables etc. with the same result. I've scann the resources here and found nothing current or helpful on this issue.

Mac mini (M2, 2023)

Posted on Oct 25, 2024 5:25 AM

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Posted on Oct 25, 2024 2:50 PM

After my initial post, I tried erasing my backup drive and starting over with a new time machine backup, but I still got the same message.


After exhausting everything I could think of, I called Apple Care. I spoke with a representative who let me explain everything I had already tried and he indicated that I had covered most of his solutions matrix, so we didn't waste time going over that again (GREATLY APPRECIATED!). I was put on hold for a short time by the rep then asked to do the following:


  1. Eject my backup drive and disconnect it from my Mac;
  2. Open time machine and tell it to forget my backup drive;
  3. Restart my Mac in Safe mode;
  4. Reconnect my backup drive;
  5. Open time machine and tell it to use my backup drive for a new backup;
  6. Let time machine format the backup drive and complete an initial backup to my backup drive;
  7. Confirm the initial backup finished without errors;
  8. Restart my Mac in normal (not safe) mode.


I completed the above steps in pretty short order and have since had 5 hourly backups with no errors. This seems to have solved the problem.

57 replies

Oct 25, 2024 4:18 PM in response to Kerry Kinkade

This procedure worked fine.


I also tried another one with my NAS: I rebooted the Server and the Mac and requested another back-up. For a while the error message for failed backups persisted but when opening the TM Settings, I noticed that the NAS disk showed the time of a backup without a warning attached to it. After the second or third backup to the server, no failed backup messages showed up. It seems that it is all is well now.

Nov 2, 2024 6:46 PM in response to dbrewood

I just reported the defect you see with 15.1 and the one I saw with 15.0.1 with Apple Support. If you do, they will give you a case ID number and you can inquire with them when an update comes if it addresses the issue using the case ID number.


I am sorry to hear that the solution was to wipe out your hard drive and restore from a previous backup. So, I guess that you are now back in 15.0 which showed no issues with TM for me.

Nov 3, 2024 1:23 AM in response to mjmarch

Yes so I ended up wiping the Mac and doing a restore from a backup. I got a conflict when restoring which I ignored.

So yep it didn’t restore properly so I’m doing it again this morning. Interesting when it downloads the OS to do the reinstall it uses Sonoma.

So while the OS part of the restore is taking place it’s our early doors for a coffee.

I will be going back to using Sequoia even if it has the problem again so I can feed back to Apple. I know from past experiences cases are help open for 30 days.

Nov 3, 2024 7:15 AM in response to dbrewood

I reported it for both 15.0.1 and yours @dbrewood for 15.1. No point of putting my case ID number as it will be edited out in accordance to Apple’s terms and conditions for using the Community site. I guess that they do not want to accept that this is, in my opinion, major as it compromises two basic functions of the OS: TM backup and firewalls. I will not update to 15.X until they fix this issue. I have two other computers around and they will remain in Sonoma now that one cannot download 15 but just 15.1 which is busted.



[Edited by Moderator]

Nov 16, 2024 11:19 PM in response to envoy510

That isn’t what I posted. You need to get spotlight to reindex.

to do this add the main hard drive to the Spotlight ignore list, wait maybe 30 seconds and then remove it. This will start Spotlight reindexing on the drive.

You should be able then to check this by opening Finder and viewing most recents, you should see that list starting to populate.

Once that is there TM backups should now work with the Mac locked.

If your backups are screwed you may need to reinitiate them. Hopefully though you should be good after that is done.

Nov 22, 2024 3:52 PM in response to dbrewood

I spent time with Apple Support — supposedly a Mac Senior Advisor — who basically had no real answers to my questions:


[1] He did not commit to say that turning the Firewall would continue to be a workaround for 15.1.1 as it works for me in a MBP 2021 M1 Pro and 15.0.1.


[2] They are still investigating the issue with 15.1.1 and do not know if and when the issue will be resolved. I pressed onto the Senior Advisor that issues with Firewalls and Time Machine were not minor and Apple should not sweep them under the rug. Again, no commitments from the SA.


[3] I filed a complaint that one of the Advisors (first level support) insisted that I upgrade to 15.1.1 and then contact them again if that did not fix the issue. My bone was that I would not do it if it meant that “my” workaround (turning off the Apple Firewall) would not work. They could not answer that.


Has anyone here using 15.1.1 tried turning off the OS Firewall and testing if the backups complete without issue? Or they are are also failed?


Time Machine did not finish backing up because some files were unavailable. Backups will resume when your Mac is unlocked.

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