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I tried to complete the transaction using Apple Pay on my IPhone. It failed with two different accounts. I could complete the transaction by entering the account info directly.
I know both accounts are in good standing. How do I find out why the transactions failed?
iPhone 14 Pro Max, iOS 18
That’s not a decline from the bank. That’s a system error message most likely from the merchants credit card processor.
That’s not a decline from the bank. That’s a system error message most likely from the merchants credit card processor.
Sounds like an issue with Spot Hero or their credit card issue. What was the exact error you received? Only the issuing bank can approve or decline the transaction. If it wasn’t an actual decline, it was a merchant error or card processor error.
The message was "transaction failed." I don't think the issuing banks ever got the transactions, as both would log the transactions in my account. In the past when Apple Card was trying to save me from possible fraud, the error message came from the bank. Same with my other card. Don't know how to trouble shoot "transaction failed." I know my internet was up and running and my wifi was ok because I was able to go to the parking website and enter a search with results.
As I stated above, the exact error message was “transaction failed.” Thank you for your help. I was wondering if it was something wrong with my wallet and Apple Pay settings. I use Apple Pay a lot and wanted to make sure it was set up and working correctly.
What was the error message? Apple doesn’t approve or decline transactions. Only the issuing bank can approve or decline a transaction.
What is Sport Hero? Is this a game or app on the App Store or some kind of in app purchase?
Spot Hero is a parking app. You reserve and pay for parking through the app. I was reserving a space in San Francisco.
Thanks!
You’re welcome. I hope you have a great day!
Apple Pay through wallet for Spot Hero. I just tried to use my wallet on my iPhone with Apple Pay option on SpotHero.
