You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The newest fun part: with the latest update the network connections with enabled Firewall are stable, but if you backup your Mac with TimeMachine to a NAS device, the backup is no longer working. Stops between 200 and 400MB.
[Re-Titled by Moderator]
MacBook Pro 16″, macOS 15.0
Tl;dr. This tip also worked for me. Thanks!
Waiting fix from Apple.
Details:
I have Synology NAS and use Time Machine service (all device in same local network). It's working fine for years.
After successful update to Sonoma 15.0.1 i received error message:
The backup disk image was ejected or disconnected from your Mac while backing up.
I tried restart my devices. Also I checked wifi connection. All working fine, but backup not work.
After reading comment I just turn off firewall, and backup ended successfully.
I have never used a NAS but the experts that are far more knowledgeable than myself would probably not recommend it. I read a article about TimeMachine yesterday and a question similar to yours was asked in the comments.
I can't even restore to prior time on my Time Machine to prior update. But it says it can't do it because it says the library files can't be modified or deleted because they are needed by mac. It's useless. 2023 expensive MacBook Pro that is now absolutely useless...can't even use both monitors unless I plug them in manually AFTER I turn my computer on.
Some success now!
After trying all of the above in my previous post, I was FIRST able to successfully complete a Time Machine backup to the external NAS (a WD 6TB hard drive) on the Airport Extreme. Not sure why it worked this time. But the backup to the M1 had failed again.
Finally, I tried one more setting change on the Mac Mini, in the energy saver section: I switched OFF the option to put hard disks to sleep when possible. Actually, the Mini has external SSDs, no external USB hard drives. Also, the switch for prevent sleep when display is off was switched OFF on the Mini.
This time the backup to the M1 Mini from the MacBook succeeded. Possibly noteworthy is that my MBP has about 750 GB used, and the .sparsebundle file on the Mini is just over 1 TB in size. I do have a Netgear Orbi A3000 mesh wi-fi network with 2 satellites (RBR50 and RBS50 x 2) with Backhaul enabled over which the Time Machine backups occur.
While I'm glad the backups have completed, I'm not really sure if any of the changes I made really helped.
I meant I stopped using /etc/hosts and configured a proper DNS server in my network. I had one with all configurations needed except for one network. I just completed the config -> now I rely 100% on DNS.
Well, here's the deal:
15.0.1 made some changes and it relies on your firewall to protect you - your provider should have updated the files after the release of 15.0.1. After spending much time with a smart guy at Apple Support, we solved the problem by updating my firewall software (Sophos) and, lo and behold, the backup now works. For me, it was that simple (the hard part was getting it figured out!) Give it a try and holler back...
To be clear, it is not the apple OS firewall that was the problem for me. it was the external firewall (mcAfee, Sophos, etc). For me, I updated my Sophos firewall to the latest version and the problem went away. Sophos had a blurb about this on their support site. try updating your external firewall (not the definitions but the actual program) and see if that fixes it for you. I am now using 15.0.1 TimeMachine with no issues. Have done 5 backups perfectly.
In my case after update to 15.0.1 the "preparing to back up" step takes 30-50minutes...
Before update it was up to 3-5minutes max!
The backup step itself is quite fast as usual.
I have SMB QNAP Network share.
Disabling the Firewall , new TM setup, delete a few latest backup did not help as well...
I'm on 15.0.1, too, but the TM backup was not working correctly. I turned off the firewall, but the problem persisted. Then, checking, I uninstalled my KTS antivirus completely because this software adds a config in the firewall; I think for it to work correctly and filter some network traffic, this and a restart, the backup started working up.
Metoo here after 15.0.1 update. Read that turning off is a temp solution. However. I have a company laptop where turning off firewall is greyed out. So no option for me.
I truly hope Apple will fix this issue. This is a serious problem!
Same here, the difference: I am in charge managing the devices -> not real fun, but I decided to allow people changing the firewall config unless a fix is provided by Apple.
I know, not the best solution, but my people are IT pros -> they disable the FW in a safe environment and as soon being on the road, everything will get enabled. But still, that's not a solution just a workaround.
I'm going to try adding time machine to the exempted apps on firewall settings and see what happens; that would save turning firewall off and on for backing up, even though I also run an intego firewall - and have done for years without any issue for time machine. Like everyone else 15.0.1 has tripped the issue; partner's still on OS 14.6 and working fine to the same backup device.
Even though AFP is not listed as a way to connect to a NAS drive for Time Machine, I did exactly that--turned on AFP on my Synology DS218J NAS, connected to the server via AFP, and *I think* I selected the AFP-connected drive designated in the Synology settings for the Time Machine backups, and so far I'm 10%/10 GB into the initial backup with the firewall turned on.
I'll have to do some more experimentation, but connecting via AFP may be a workaround.
At least I think I'm using AFP...I turned it on in the DS2J settings, then when connecting to an external server I typed in "afp://ds218j.local:5000" and it connected to all the shares on the DS218J. I set up Time Machine to the "Time Machine Backups" share, firewall on, and the backup is progressing...14%/28GB, five hours to go over wifi.
I may try turning off SMB on the DS218J (after the other Macs in the family do their backups) and see if it still works on my 15.0.1 MBA.
Mine stuck at "connecting to backup disk..." and the log just said "Bonjour resolution not possible for 'afp://backupworker@x.x.x.x" indefinitely. Apparently I'm able to mount the AFP volume in Finder or `mount_afp` and I can tell Bonjour broadcasting works just fine, but the Time Machine just can't.
Im having a similar issue. We use a Synology Nas to edit footage from. Its been fine for near on 2 years. I updated (mistake) 2 weeks ago and then all of a sudden monday monring the server is disconnecting whenever it needs to do something ie: Exporting a video, reading the timeline, importing photos. It doesnt seem to matter about the file size. It just disconnects. Any ideas here? its only an issue with the NAS. Other drives like the Black Magic Cloud unit is fine. Also transfer speeds have slow right down
What causes TimeMachine backups to fail on NAS devices?
