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ElmoWeekly Author

Level 1

31 points

Markup issue/bug IOS 18.0 photo editor

I have a 14 plus, updated to IOS 18.0, and have noticed an issue with the Markup tool when editing photos…specifically when trying to change the color of text when adding text to a photo.

I added a video of what happens, essentially when I click on the existing text to change it to another color (as I’ve done so many times before) when the toolbar opens to change, it offers the choices, I click on the circle to change color, and the pallet selection then opens…before I can click on a choice, the whole thing closes on it’s own. When I try to reopen it, it opens and instantly closes by itself. It looks like a bug/conflict. Thanks.

iPhone 14 Plus, iOS 18

Posted on Oct 3, 2024 8:22 AM

Top-ranking reply

Rusty2028

Level 1

26 points

Posted on Oct 8, 2024 10:16 AM

This has happened to me as well on my 14 Plus, so I’m glad I’m not the only one this is happening to. I’ve also had issues where I try to open the tool bar for both text and shapes to change the color, line width, etc. and it doesn’t open at all, or opens for a nano second and closes right away. Additionally, after I change the end shape of the arrow and hit done, it takes me fully out of markup and I have to go back in.

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30 replies

Oct 18, 2024 10:33 PM in response to ElmoWeekly

Same issues here. Had a 12 Pro, updated to iOS 18, immediately noticed that changing text color in markup wouldn’t work, almost as if the color screen was force closing. It fixed itself for a couple days, then the same issue came back. My husband has a 14 Pro, my son has a 14, and their markup works just fine. I just upgraded to a 16 Pro since I was eligible for an upgrade and my 12 Pro became so laggy. I have the same issues with markup with my 16 Pro as I did with my 12 Pro, so it’s not a phone issue. The issue seems very user specific, but I do think it’s an issue with iCloud. I can save a photo to my files, open up the photo within the files app, and markup works just fine. It does not work through the photo app.

Nov 15, 2024 1:34 PM in response to photo1257

Same. 18.1. I can do all the markups I want but then, when I go to save, “sorry we can’t save right now, try again later”. Sometimes a restart helps. Most times it does nothing. Waiting for iCloud to finish syncing doesn’t help either (in fact, the last successful use of markup was when iCloud was actively updating….go figure). So beyond frustrating. I miss the days when their motto was, “it just works”…..

Nov 22, 2024 4:53 PM in response to ElmoWeekly

I’ve been having the same exact issues since iOS 18 in September and even still, after the update to 18.1.1 recently in November. I’m on an iPhone 12 Pro. I use(d) this tool very regularly, so it has been a huge frustration for months. I’m submitting a bug ticket, and I encourage others to do the same.

Feedback - iPhone - Apple

Nov 4, 2024 7:43 AM in response to ElmoWeekly

ElmoWeekly Author

Level 1

31 points

Oct 18, 2024 4:47 AM in response to ElmoWeekly

My issue seems to have cleared up, not sure if the update to 18.0.1 helped or not, because it was still doing the same thing right after upgrading.

ElmoWeekly Author

Level 1

31 points

Oct 19, 2024 3:05 AM in response to Lindsaysg13

My issue isn’t iCloud related, as I have never used that service in almost 15 years of having iPhones.

Old Toad

Level 10

210,615 points

Nov 4, 2024 10:04 AM in response to grubbymama

grubbymama wrote:

This is so frustrating! The text editor is also closing when I try to change the font, in addition to the text color. I use this feature for a monthly update.

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?

Nov 7, 2024 1:30 PM in response to JeweleighMae

Same here! So maddening to be unable to use markup!

Oct 19, 2024 1:34 PM in response to ElmoWeekly

Well, I confirmed last night that it is not a phone issue - at least for me. I erased all data from my iPhone 12 Pro after transferring over to my 16 Pro, so it was no longer tied to any Apple account or an iCloud when I took a picture to test. Markup worked just fine. When just the day before yesterday when my 12 Pro was my only phone, I was having issues with markup.

Fjs11

Level 1

8 points

Nov 23, 2024 6:54 AM in response to ElmoWeekly

Happening to me too. I rely on markup for business product photos. What the heck am I going to do now? Even even it is working, it’s going to take way more time for each photo. Who the **** thought this would be a good change? And how do we get it fixed?

Nov 4, 2024 7:46 AM in response to ElmoWeekly

What with all this pop-up… while I am editing my pic? I am using iPhone 12 by the way. This issue is fixed but I prefer the old way of editing old. This new way takes more time. 😼

Old Toad

Level 10

210,615 points

Nov 4, 2024 10:06 AM in response to Old Toad

Nov 6, 2024 2:39 PM in response to ElmoWeekly

As of 11/5. Changing color while editing is back to not working. It pops up then goes away. WHY? 😳

Nov 10, 2024 1:12 PM in response to ElmoWeekly

iPhone 12 Pro Max here on iOS 18.1 and also having this issue.

Issue is not limited to changing color of text. Also happens when trying to change the color of shapes as well.

TikiB3

Level 1

8 points

Nov 15, 2024 8:10 PM in response to ElmoWeekly

Me too. Is there a fix??

Markup issue/bug IOS 18.0 photo editor