You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple TV 4K Screensaver causes media to start

Ever since the update yesterday to tvOS 18.0 I’m having an issue with YouTube. I’ll pause a video and do something for a bit, and then when the Apple TV screensaver starts after the 5 mins I have it set to, my video will be unpaused and start to play. The screensaver remains on the screen, but the video will play in the background and I’ll hear the audio from it playing. I haven’t checked this on other apps, but it’s very annoying, I’ll leave the room while a video is paused, come back, and it will be finished. Is anyone else experiencing this issue since the latest update?

Apple TV 4K

Posted on Sep 27, 2024 4:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2024 10:23 AM

Having the same issue when paused on YouTube Premium(Ad Free) subscription. Also get a black screen when selecting a vid, then it switches back to the thumbnail screen(sometimes multiple times) OR finally starts playing the vid(that I have yet to view)& starts playing it about 3/4 of the way in OR kicks me out completely to the account screen, where I then have to reselect my account, which at that point puts said vid in my history as already completely viewed!!! The issue with the black screen seems to be switching back & forth form Dolby Vision? Running an AppleTV A2843 on an 86" LG Mini-LED model 86QNED85UQA & yes television software has been updated as well!

38 replies

Oct 23, 2024 12:35 PM in response to visi0nize

Having the same, funny thing is I first faced this before i even update to 18. And I confirm this is not only for youtube, also noticed while playing video, it randomly press play button twice and cause video to stop and continue quickly. So it’s like commander randomly press play button itself… I tried all the solutions above and nothing worked for me. I guess we all will wait

Oct 3, 2024 6:28 PM in response to visi0nize

Different issue that article title.


I too am having problems with AppleTV and watching YouTube videos, (paid subscription) after the update. Selecting a new video hardly works now. I select a video and most times it never comes up. I've deleted the YT app twice and re-installed to no avail. Restarting AppleTV doesn't seem to make a difference. Not sure what Apple did but I'd like to revert to an earlier version. Is there a desired video rate that is preferred? I've reduced my video quality down to 1080P in order to save bandwidth usage. Maybe internet access in the US is widely available but not as much in the Middle East where I'm currently working. The team that last put their hands on the software need to know that this is broken. Thanks.


Ok, I just went into settings and cranked up the feed quality to 1080P but selected Dolby Vision. Went back to select a video and it came up. Maybe Dolby Vision is required to make it work. If it still hangs up I'll be back to repost. If it works fine then I may not make a comment and consider it fixed.

Apple TV 4K Screensaver causes media to start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.