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Stickers not working on iPhone 16 Pro

Hey everyone


I recently got myself iPhone 16 Pro and transferred my data from iPhone 12 pro. Everything work fine except Stickers. I can't see or add new stickers on my iPhone, however I have the "+" sign at the stickers box. Everything else in that Stickers box is blank white.


Any solutions?


Thanking you in advance

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 5:11 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2024 9:00 AM

Same! And I can’t even add new stickers. They just disappear.

98 replies

Sep 29, 2024 2:48 PM in response to Reimpz

Same. I can go through the motions of long-pressing a photo and “add sticker”. I can also go to stickers and click the “+” to add a sticker but the stickers just sort of disappear after selecting them and can never be recalled. I’ve been having to pull out my iPhone SE to use stickers and the swap back over to my 16 pro… I use that feature all the time hope it’s fixed soon.

Oct 1, 2024 6:12 PM in response to Reimpz

So the fix that worked for me after contacting Apple support was to “erase all content and settings”. Then, when setting up the phone, install from a previous backup. We tried a number of steps, but this was what finally resolved the issue for me. It only came about after several attempts without success that we decided to just factory reset and use a previous backup to pull back in all my customizations and settings from my initial setup of the phone. It appears that when activating and transferring from a previous phone to the iPhone 16, during the process, the stickers function “breaks”. So, if you want to give it a try, erase all content and settings and start fresh using a recent iCloud backup for your new phone.

Oct 7, 2024 8:24 AM in response to Reimpz

So the fix that worked for me after contacting Apple support was to “erase all content and settings”. Then, when setting up the phone, install from a previous backup. We tried a number of steps, but this was what finally resolved the issue for me. It only came about after several attempts without success that we decided to just factory reset and use a previous backup to pull back in all my customizations and settings from my initial setup of the phone. It appears that when activating and transferring from a previous phone to the iPhone 16, during the process, the stickers function “breaks”. So, if you want to give it a try, erase all content and settings and start fresh using a recent iCloud backup for your new phone.

Oct 11, 2024 6:14 PM in response to Howard Jones3

Yes, erase all content and settings. It’s painful, I know. But now I have stickers and my favorite keyboard shortcuts are back!! Totally worth the time to fix the problem. Would have been nice if Apple had fixed the bug in the update, but since the tech I was texting with in support said that they have had no reports of this issue, I suppose I should be grateful to just have this working again and not expect so much.

Oct 28, 2024 5:43 PM in response to LukeupCZ

Okay, so "Reset All Settings" didn't resolve the issue for me, either. My chat was escalated to someone on the phone, but she couldn't help me by sharing the screen. I just got a case number. According to the person who I spoke with, Apple is aware of this issue on iPhone 16 and 16 Pro. It is annoying that Apple doesn't share the issue with the owners of iPhone 16 and 16 Pro. I hope the future iOS update evetually resolve this issue.

Stickers not working on iPhone 16 Pro

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