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ios calendar events are syncing to outlook but ios calender alerts not syncing

AI query shows the folowing. Anyone figure out how to fix this? It's been an issue since December 2023.


Based on the search results, it appears there is an ongoing issue with calendar alerts not syncing properly between iOS devices and Microsoft Exchange/Outlook. Here are the key points:

This is a known sync issue specifically between iOS devices and Microsoft Exchange accounts when using the native iOS Calendar app. It does not occur with other email providers like Google or iCloud.

The main problem is that when creating an event on an iOS device with a default alert time, the alert does not sync to Exchange/Outlook on other devices. Only the device where the event was created shows the alert.

Manually setting an alert time when creating an event does sync properly across devices.

Editing just the alert time on an existing event also fails to sync. However, editing other event details along with the alert time does trigger a sync.

This issue has been replicated across multiple iOS devices and Exchange accounts, indicating it's a broader compatibility problem rather than a device-specific or account-specific issue.

Microsoft has acknowledged this as a known issue they are working on, but there is no resolution yet as of early 2024.

Some potential workarounds:Use the Microsoft Outlook app on iOS instead of the native Calendar app

Manually set alert times when creating events rather than using defaults

Edit other event details along with alert times to force a sync

Microsoft and Apple will likely need to collaborate on a fix, as it appears to be an issue with how iOS and Exchange interact specifically for calendar alerts.

Unfortunately there does not seem to be a definitive fix available yet. The best options are to use workarounds or the Outlook app while waiting for an official resolution from Microsoft/Apple.




iPhone 13

Posted on Sep 23, 2024 5:27 AM

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ios calendar events are syncing to outlook but ios calender alerts not syncing

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