After my post last week, I've spoken with support a couple more times, and they asked if I could send in some quick details of what others here in the forum are experiencing, along with the model of their monitor, Mac, connection type (Thunderbolt/HDMI...) and a little about the Library/Project type and the video/clip type (iPhone HLG, etc...). They prefer the issue to be happening with iPhone footage since it's their own product.
Support wants to show engineering the issue is happening to more people than me alone, and the more examples they have, the more they might try to fix it.
Also, if you haven't contacted support about this, please do so. Hearing from others helps them know it's a real issue and not just a fringe issue affecting a small minority.
I WILL NOT include your username or any personal info, just the info about the problem.
I'll give it a few days for people to post their info and then send an email to support on Thursday, 1/16/25 at 10AM EST.
For me, I'm including this in my reply. Feel free to copy my "template" and just change any relevant info.
ISSUE: In an HLG project, all clip types (Rec.709, HLG, PQ) appear dark in the viewer when hovering over them in the browser and timeline. In a PQ project, the same clips appear dark in the viewer when hovering over them in the browser, but they appear correctly in the viewer when hovering over them in the timeline.
MACOS VERSION: Sequoia 15.2
FCP VERSION: 11.0
MACHINE: M1 Mac mini
CONNECTION TYPE: HDMI
MONITOR: LG C3, 42”, model OLED42C3PUA
ALSO TESTED WITH: Dell S3220DGF, LG 32GS95UE-B and a Sony BVM-X300 (Connected directly to the HDMI port on the monitor - NOT going through a Blackmagic Ultrastudio type device)
LIBRARY TYPE: Wide Gamut
PROJECT TYPE: HLG & PQ
FOOTAGE: Happens with ALL footage types (Rec.709, HLG, PQ) taken with iPhone 13 Pro Max and all other camera brands/models
Thanks!
Mark