AirPods 2 not showing hearing test

I was just on a chat with Apple Support and they said the firmware for the AirPod Pro 2 needs to be 7B19. The new ones I got last week were still 6F8. So I have them back in the case and hopefully they will update to 7B19 and it will work.

I couldn't get the test to work with 18.1 and new AirPods Pro 2 out of the case. But after chatting with Apple, the software version on the brand new AirPods Pro 2 was too old. It needed to be updated to 7B19. Once I did the update, the hearing test appeared.

Required: iOS 18.1 and AirPods Pro 2 version 7B19.

You need iOS 18.1 and the AirPods Pro 2 need to be running 7B19. I had iOS 18.1, but the brand new AirPods Pro 2 were running 6F8 or something like that. Once they updated to 7B19 the hearing test popped up.

When you run the hearing test make sure the room is very quiet. A dog walking by or the doorbell ringing will pause the test. You'll get a "It's too loud" alert, and won't be able to resume the test until the test detects it is quiet. Even heavy breathing will make the test pause.

I wasn’t sure how to add a photo with the location of the new hearing test. Tap on Bluetooth and if your airpods are connected then it will show below the Bluetooth line. Tap on Airpods and you should see the main screen that shows Name, Noise control and Hearing health. Take a Hearing test is the third option down .

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.

I live in the US and bought an iPad Pro and AirPods Pro 2 just to try out this hearing aid feature and the Hearing Test is still not showing up on 18.1 and 7b19. Is Apple doing A/B testing with this feature? Do I need to factory reset the iPad?

I am having the same problem. My apple products are registered in the U.S. and my address is in the U.S., but I am currently traveling. It's not working for me. I meet all of the requirements and still the products does not show the applicable menu. OS has been updated to 18.1 and the firmware is the correct number as well.

Not really. They were released and have had the hearing aid option since 2022 and they are very good BUT Apple didn’t have FDA approval as Over The Counter (OTC) hearing aids. In the UK there is no such thing. We have to go to an audiologist for hearing as do people from many other countries.

100 countries do have approval.

I am really happy with the Airpods but I stuck with IOS 17.7 and the geographical locks etc didn’t appear until IOS 18.1 appeared.

The only way you will them to work is to roll back your iPhone to pre IOS 18. I don't think that's possible from what I have read but maybe you can try a different iPhone that is running IOS 17.7 or earlier. I have been using the Airpods as hearing aids for over a month now but it's been available since 2022 without the latest restrictions.

I had the same problem. Multiple tries in very quiet environments with the same frustrating error message. I was able to use a free app called Mimi to do the hearing test. Then manually transfer the results into the hearing assistance software on the phone.

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.

I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.

If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.

I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.

rasg wrote:

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.

No, you can't.

I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.

The new Hearing Aid feature is not the same as Live Listen, which is what I suspect you've been using. The Hearing Aid function requires that your phone be updated to iOS 18.1. And it also hasn't been released in the U.K.

If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.

Downgrading is not supported and never has been.

I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.

You will not lose Live Listen if you update your iPhone.

Well Idris, you are 100% WRONG.

I have NOT been using Live Listen.

Airpod Pro 2s have been available to use as hearing aids since September 2022 when they were released but Apple kept quiet about but probably gleaned a massive amount of data at the same time. There are many videos on YouTube explaining how to set them up as hearing aids and five weeks ago I did exactly that.

I have been using them using the Audiogram from my local Costco Hearing Centre but I also used the Mimi app for a couple of tests before the Audiologist sent it to me and they work REALLY well for me and I have spent a LOT of time getting to know them. How they work. Amount of noise cancelling that suits me etc and I now use Adaptive Mode for most things that I do.

IOS 18.1 has now localised the use of them as hearing aids to the countries that have been "approved" for the use of them but if any of them have a spare iPhone or iPad running 17.7.1 or earlier they can set them up as hearing aids.

I have been doing exactly that for five weeks.

I was able to use the hearing test using your link. However, even though it put it in the Health App, it doesn't seem to help with my hearing. It looks like it just put it in the health app without any modifications to its hearing aid capability.

use this link

x-apple-health://HearingAppPlugin.healthplugin/HearingTest

does anybody know how to remove the audiogram ? currently i am having 4 audiogram and would like to remove 3 of them and using the hearing test hack ones...

so anybody figure out how to force use/hack the airpods pro 2 to use as hearing aids...?

The UK currently does not have the AirPods Hearing Health feature due to regulatory restrictions, meaning Apple needs additional approval from local health authorities before they can release this feature in the UK market, likely related to the classification of AirPods as a medical device for hearing assistance; this is particularly relevant for the "Hearing Aid" function on newer AirPods Pro models.