Well that could be a solution.
You cannot expect every user to search the internet for a solution. A user just needs to know what to look for. Perhaps they are looking for something else and come across like-minded people who then completely criticize an Apple watch.
Apple should just prevent this. Such a large company and you pay significantly more for their products that you should not expect. And if there is a problem, they have to solve it without a user having to look something up on the internet.
Unfortunately, this was also the case with iOS 10. You can assume that a watch will last for years without these kinds of problems. Or do they do this on purpose? This was also the case with the iPhone a few years ago?
But now I'm also speculating...