You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

mmm2354 Author

Level 1

42 points

iOS 18 bug in Apple Music app

after updating to ios18 i have encountered a bug when using apple music. Whenever the phone opens or closes or when the screen turns on due to a notification, the music pauses for a good 3-5 secs and same when screen goes back to sleep. Also when playing music using apple carplay, when i use my phone or when the screen turns on the same delay is there and the music sound deteriorates badly. The sound is completely off and i can’t listen properly unless the phone is put back to sleep. I need apple to release a bug update soon or any solutions as i can’t use my phone like this

[Re-Titled by Moderator]

iPhone 12

Posted on Sep 18, 2024 5:22 AM

Top-ranking reply

Tsagarakisalkinoos

Level 1

68 points

Posted on Sep 19, 2024 9:30 AM

Guys I figured out the issue. As soon as I turned off vocal shortcuts the bug stopped.

View in context

85 replies

EPJethro

Level 1

10 points

Oct 1, 2024 12:44 PM in response to Tsagarakisalkinoos

I don’t have this feature turned on so not a solution

Oct 1, 2024 7:21 AM in response to mmm2354

I contacted Apple support, and they advised me to reset all settings, which I did. Unfortunately, the issue still persists as you described. We're definitely losing our subscription money due to a problem we've never encountered before. I hope they release an update to fix this soon. I encourage everyone to reach out to Apple support and report any issues as they arise; this will help prioritize their fixing efforts.

Oct 4, 2024 12:39 PM in response to mmm2354

Just updated to iOS 18.0.1 thinking all the Music app problems everyone and myself

have been experiencing since updating to 18 (huge download lag times, playlist

add timeouts, playing/forwarded songs taking forever) would solve all our

issues, and it didn't fix anything!!! What is going on?!

Oct 8, 2024 4:02 PM in response to EPJethro

What VPN's were causing the issues for you? I can't even upload any new albums from iTunes onto my iPhone now. Deleted two VPN's from my iPhone that were inactive and my voice vocal shortcuts were already turned off. I just don't get it. And don't get why Apple doesn't respond to help with people.

Sep 18, 2024 7:37 PM in response to mmm2354

Same as my experience, need an update version, so unconvenient

mmm2354 Author

Level 1

42 points

Sep 19, 2024 3:40 AM in response to rkblnn

hi, that was one of the first things i tried but nothing changed. Its a very annoying bug and i use apple music almost all day long which really hampers my usage.

AzharEl

Level 1

14 points

Sep 26, 2024 5:21 PM in response to mmm2354

Has anyone encountered issues of downloading music, I can’t seem to be able to download musics for offline play since updating to iOS 18.

Oct 2, 2024 10:20 PM in response to mmm2354

My Apple Music app is downloading songs separate from the albums that their supposed to be in and I don’t know why, it also bugs out and freezes when I play music

Oct 4, 2024 12:10 PM in response to mmm2354

My friends, a smart soul discovered the simple fix! It took me a week to get to this, and I nearly went mad with all the solutions I tried, but here it is, as mentioned elsewhere in this thread: TURN OFF VOCAL SHORTCUTS. This will resolve 95% of the problem. There still may be a slight pause when turning off the display, but you can now open other apps and put Spotify or YouTube, etc. in the background seamlessly. Best of luck to you all!

mazapan

Level 1

9 points

Oct 15, 2024 6:28 PM in response to mmm2354

iPadOS and iOS were installed with vocal shortcuts off and has never been turned on, yet I have this problem which occurs with two non-Apple streaming devices and AirPod Pro's. The music just stops playing. If I close and open the Music app the music plays for a while before stopping again.

Has turning off vocal shortcuts not solved this problem for anyone?

Sep 20, 2024 6:42 AM in response to Tsagarakisalkinoos

Ευχαριστούμε !!!

Sep 24, 2024 5:55 AM in response to mmm2354

Since iOs18 update, noise cancellation on my Airpods Pro 2s has been ineffective.

DarKol

Level 1

14 points

Sep 26, 2024 9:12 PM in response to Tsagarakisalkinoos

Interesting, I don't have vocal shortcuts turned on, so this is not the fix for me.. Does anyone have another suggestions as its annoying to have to keep starting my music after every notification.

Sep 27, 2024 11:10 AM in response to Sferrari6

Yeah that vocal shortcuts "fix" isn't really a fix for the ios 18 Music app issues. It's way bigger than that.

Sep 28, 2024 9:33 AM in response to Tbstock

Oh my God!!! Thank you so much, I’ve been losing my mind cause of this issue.

iOS 18 bug in Apple Music app