You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Error in downloading mail on IMAP after ios 18 upgrade

I am unable to download my mail using the native mail app after upgrading to IOS 18. I am getting the following error; “Network Error (POSIX 96)”

The mail configuration is on imap with SSL.

iPad Pro, iPadOS 18

Posted on Sep 16, 2024 10:24 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2024 4:36 PM

The case finally landed in Cupertino! We have a case no. and the developer are in the process of analyzing the problem and implementing a solution. It is a bug that will be fixed in one of the next releases. As soon as I have news I will post them...

72 replies

Oct 4, 2024 9:06 AM in response to Luca Maltese

I have the same problem, but it occurred way before I downloaded IOS 18:

I have Hotmail as my main email account—have for decades. Lately, the mail app on my iPhone Willy Nilly decides my password is incorrect and stops receiving and sending mail. I use the same password I have been using since I changed it earlier this year and sometimes it gets my mail working and sometimes it doesn’t. Oddly enough, the mail app on my iPad doesn’t behave this way, logging on to Outlook via a browser to access my mail doesn’t have a problem—it’s just on my phone mail app. I’m at a loss as to how to fix this. Any help would be greatly appreciated. 


I’m getting: Network Error POSIX 96 

Oct 16, 2024 10:24 PM in response to Hari1975

In my case, I still had the old Hotmail account on the Mail app as my primary email. I got in a live chat with Apple help and they had me delete the Hotmail account and just install Outlook as my primary email. That fixed it; I can now receive/send email using my original hotmail address through outlook. I hope this helps someone—sorry I’m not more tech savvy.

Nov 2, 2024 7:35 AM in response to Hari1975

Thank you for persevering with the case!

However, I find it strange that Apple is now looking at your iPhone individually in detail.

Has Apple still not realised that thousands of users worldwide have been experiencing these Apple Mail problems since the update to iOS 18? This is not an individual problem of a single iPhone! My German mail provider has also confirmed to me that it must be an Apple error. He rules out the possibility of a fault with himself or the phone provider. Best regards from Berlin!

Oct 7, 2024 3:23 AM in response to Hari1975

Hi all,


I have the same problem (Network error POSIX 96). The emails do not download and refresh correctly through the native Mail app. Sometimes, they do download but I am unable to open the content of the email. I have contacted the local provider of my email and I have been informed that the issue is on Apple side. When will this be fixed? This is a serious issue. :(

Oct 9, 2024 9:04 PM in response to nxnw

There are 2 error i have notice in my dovecot setup while my iPhone Mail app given POSIX 96 error.


First time dovecot given the error "imap-postlogin: Error: ERROR 145 (HY000) at line 1: Table './last_login/lastauth' is marked as crashed and should be repaired", that is have fixed by repairing that table in mysql.


Second time dovecot given the error "imap(......@..........in): Error: mmap() failed with file /var/vmail/vmail1/..../Maildir/dovecot.index.cache: Cannot allocate memory". For this error i have increased default_vsz_limit from 256M to 512M.


Overall My Understanding is Dovecot having any error in it plugin apart from IMAP protocol, other clients are ignoring it, where us the latest Mail app throwing the error in client side. So blaming iOS18 or new Mail app is not good.


May be i can help you to fix if you share the truncated logs while accessing Mail app to your server.



Error in downloading mail on IMAP after ios 18 upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.