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How to fix password import errors on Apple passwords?

Hello everyone,


I just upgraded to iOS 18.0 and macOS Sequoia 15.0 and am attempting to import my passwords from my Keeper application to the new Apple Passwords application. However, when I followed the import steps on my 2023 MacBook Pro, I received the following error message: "Passwords could not import passwords from the CSV file because it is missing column labels."


The CVS I exported from Keeper has the following headers: Label, User Name, Password, Website, and Note.


Does anyone know what headers the Apple Passwords applicaiton is looking for so I can update the spreadsheet?



[Re-Titled by Moderator]

MacBook Pro (M2 Pro, 2023)

Posted on Sep 16, 2024 4:40 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2024 1:31 PM

I had this same issue. I was able to solve it. I exported my Apple passwords to see the structure of the CSV. I modified my Keeper export to match the same structure with the same columns headers, and it worked. The structure and headers are:


Title,URL,Username,Password,Notes,OTPAuth


So while I would expect after picking the CSV the Passwords app would ask what columns are related to what fields, it seems that you just have to have your CSV match Apple's format.

5 replies
Question marked as Top-ranking reply

Sep 25, 2024 1:31 PM in response to TomC.2

I had this same issue. I was able to solve it. I exported my Apple passwords to see the structure of the CSV. I modified my Keeper export to match the same structure with the same columns headers, and it worked. The structure and headers are:


Title,URL,Username,Password,Notes,OTPAuth


So while I would expect after picking the CSV the Passwords app would ask what columns are related to what fields, it seems that you just have to have your CSV match Apple's format.

Nov 8, 2024 6:53 AM in response to TomC.2

I had the same problem. I got the .CSV file from 1Password and then edited it using Numbers to remove some things Apple Passwords doesn't like.


The problem is that in exporting from numbers to CSV, it used semi-colons (;) to separate the values instead of commas.


I used a textedit tool to find and replace all (;) to (,) and then the import went through fine.


(I had to delete 2 passwords that use ;)

How to fix password import errors on Apple passwords?

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