.MOV files not playing after being saved on external hard drive.

I have an old iMac. A 2009 OS X Version 10.9.5. I have so many movies saved in the photo library. I attempted to transfer them to an external hard drive but when I did, they would not play on my new Mac book. “The document could not be opened. the file isn’t compatible with QuickTime Player” is the message I received. How can I get these movies off the old iMac and onto a device where I can access them when I replace my desktop iMac? I tried to open them from the hard drive using VLC and l tried Handbrake to save the files in a different format with no luck.

Posted on Aug 24, 2024 9:47 PM

Top-ranking reply

Urquhart1244

Level 10

146,184 points

Posted on Aug 26, 2024 6:01 AM

If the codecs or file format is the cause of the issue for QuickTime Player, then I would expect that VLC or HandBrake can still play or convert them easily. Odd.

Please select a ‘typical’ sample video, and let us know what Invisor Lite (or a different tool based on MediaInfo) can analyze from the media file, in Extended view.

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.MOV files not playing after being saved on external hard drive.

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