You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to transfer files to a European Computer/HD

Goin got Italy, shooting videos dumping footage into my external Lacie HD. How can i transfer that footage from my HD to a european computer or HD?

The last time I bought a HD with videos to transfer to family’s computer in Italy the files could not be read.

Hope I explained my issue clearly!

MacBook Air

Posted on May 30, 2024 6:37 PM

Reply
6 replies

May 31, 2024 2:11 AM in response to jeffg59

Hello,


European computers and hard drives are no different from those used elsewhere in the world. That is, it would help if you could provide additional information about computers et cetera that are involved on both sides. TV systems are not the same, though.


For example:

  • Mac and/or PC models?
  • macOS and/or Windows operating system versions?
  • Cables and connectors?
  • Hard drive formats?
  • Details about recorded/converted video (camera, file formats)?


Sorry, many questions, but the more you can tell, the easier it is for someone here to suggest something suitable.

May 31, 2024 5:39 AM in response to jeffg59

i’ll make the explanation of my issue simpler…When i was in Italy i had brought my external hard drive from the US with the intention of giving family all the footage I had shot over the years of my previous visits. Not one of their computers was able to read the files on my HD in order to download them onto their computers or their hard drives…. my hard drive “journaled”. my computer from the US is a an older 27” mac. the computers in Italy are mac’s as well and Dells, which are somewhat newer than mine. Again NOT ONE of the computers there was able to read my HD to retrieve video files.

How to transfer files to a European Computer/HD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.