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After implementing Erase All Content and Settings, Vision Pro cannot be turned on.

Hello, I encountered a problem with the Vision Pro I am using. Since I am not in the US, I cannot go to the store, so I can only ask for help on the community.


The detailed operations and phenomena are as follows:

1. I clicked the Erase All Content and Settings option in the reset interface of general settings.

2. After successfully logging out of the Apple ID, the screen of the device went black, and the device did not turn on after waiting for a long time.

3. Try long pressing the top button and find that the Apple logo on the front panel of Vision Pro lights up, but the screen is still blank.

4. Try to long press the top button and Digital Crown at the same time. The phenomenon is the same as 3.

5. Try to unplug the power cord and then connect it again. The phenomenon is the same as 3.


Please help me to use Vision Pro normally again, thank you very much.

Apple Vision Pro

Posted on Mar 3, 2024 6:58 PM

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After implementing Erase All Content and Settings, Vision Pro cannot be turned on.

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