You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iTunes only loads as podcasts/ audiobooks selection screen and not the normal music screen.

Uninstalled and installed many times and only get podcasts/ audiobook selection panels. I want to edit music and load it onto my iPod. Why is this happening? So angry and frustrated when, years ago, it was ONE iTunes and every step was simple. Now there's Apple Music wanting me to subscribe. Can't afford everyone's subscriptions.

What I get:

What I want:


Please help!

Windows, Windows 6

Posted on Feb 22, 2024 6:52 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2024 5:47 AM

For anyone dealing with this, uninstall Apple Music, Apple TV, and Apple Devices, any of the 3 you have installed on your computer. Music will be accessible again in iTunes after doing so.

13 replies

Sep 3, 2024 1:12 AM in response to WhatsUp56

Hi there also had this issue it seems that for some reason on this PC itunes does not bring up iphone or any music anymore get a message about it at the load screen which you may have ticked so are not being notified anymore see below:



With in mind kept searching and it seems you can now access your phone via apple devices app so am using this now to manage and back-up phone instead of itunes. Hope that helps someone else as well.




Jul 9, 2024 6:56 AM in response to Luvda2nd

I have the same issue - no music media. I can see podcasts and audiobooks but no music. If I uninstall and reinstall itunes, I can get to the music (briefly); but then clicking around causes it to go back to the same state of no music. I also can't get itunes to sync with my iPhone at this point - no icon appears when connected.


Sep 29, 2024 7:11 AM in response to WhatsUp56

That's also my problem now. I used to have music from my PC to Iphone using Itunes which has Music option. Now when I tried to transfer music to Iphone, I couldn't find the music option. I just had Podcast and Audiobook.

I asked the assistance of Apple Support thru call. After some checking and uninstall, reinstall Itunes, Apple Music, Apple Devices, there was no change. They suggest to get Apple Music which is free for 3 months. I am now on this. It's nice but I wished is to load my computer music to the Iphone.

iTunes only loads as podcasts/ audiobooks selection screen and not the normal music screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.