BBC News App not updating back to last compatible version (iPad Mini 3)

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Level 1

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BBC News App not updating back to last compatible version (iPad Mini 3)

I have an iPad Mini 3 running on software version 12.5.7

Recently, when I open the BBC News App, message comes up on the screen saying: "App Version Expired" with more text underneath reading "The installed version of the BBC News App is out of date. You must update it from the App Store." along with two options of Cancel (which takes me to a blank red loading screen of the app) and App Store (which for some reason takes me to my home screen).

When I go to the BBC News App on the App Store app, the Update button gives me the following message: "Download an older version of this app? The current version requires iOS 13.0 or later, but you can download the last compatible version."

When I tap on download in this prompt, this prompt box disappears for less than a second and then comes back with the same message, in a recurring manner.

Any suggestions?

iPad mini 3, iOS 12

Posted on Dec 29, 2023 1:16 AM

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Answer 1

ProustGiulio

Level 10

208,596 points

Dec 29, 2023 1:33 AM in response to Riyan Vatcha

Bearing in mind that an iPad Mini 3rd generation, firstly released in 2014, cannot support iOS versions past 12.5.7, because of hardware (CPU/RAM) incompatibility, I suggest that you contact that app's developer/support team (using these instructions: How to contact an app developer ) and ask them for a possible solution, if available.

Regards

Giulio

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BBC News App not updating back to last compatible version (iPad Mini 3)

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