You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Car Play won’t Launch -iPhone 15 software 17.2.1

I have a 2023 Ford Explorer and just upgraded to the iPhone15 pro. Ever since cannot launch CarPlay when I connect via the USB C-C cord or USB A-C. Others are able to connect in my car and I can use CarPlay in my wife’s car. It’s not a cable issue (tried multiple cables) - it seems like it is a problem with my phone being recognized by the Sync system in my car. Any ideas? I’ve done the make sure it’s not restricted and other methods but nothing is working. When I go to the CarPlay section in settings Sync is not displaying (only my wife’s car) so how do I get it to recognize my phone?


thanks in advance, this has been pretty frustrating


EDIT - wanted to add that my phone will charge and I can play music my selecting the USB option in “sources” it just sync/carplay

iPhone 15 Pro

Posted on Dec 27, 2023 2:32 PM

Reply
1 reply

Apple Car Play won’t Launch -iPhone 15 software 17.2.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.