Best Buy sold me fake AirPod pro second generation and refuse to return it. Apple needs to investigate Best Buy. I bought the AirPods Best Buy directly not from a third seller. So many comments online from others being scammed by Best Buy.
iPhone 14 Plus, iOS 17
The best course of action would be to escalate the matter with Best Buy. See if you can contact a District Manager if the Store Manager will not help or even contact their corporate offices.
You can try Apple Support using this link to see if they can provide any guidance.
because I have another pair of original AirPod pro that I bought for myself. This fake one was for a family member. I returned them the same day I received them and Best Buy refused to take them back because they are inauthentic 😂. So not only they sell you inauthentic but they refuse to take it back. Look all over the internet I’m not the only one who has been scammed by Best Buy with the Apple AirPods. It’s a shame.
The serial number on the box is the serial number of the charging case and not the serial number of the AirPods.
Serial Numbers Don't Match - Apple Community
Have not had the same experience with BestBuy. Apparently they believe you are trying to return a set of AirPods that they did not sell you. Do the serial numbers on them match the serial number on the receipt?
ye, for my moms birthday i bought airpod pro 2nd gen and apple claims they aren’t authentic so idk what is really going on, with best buy but i think as a major company, just make a law suit for selling fakes of your products
lol I just checked the serial number when I connected the Best Buy fake AirPods. The serial number does not match the box serial number. And the serial number does not exist on Apple website. So yah that’s a fake AirPod Best Buy sold me 100 percent.
the serial number on my original AirPod pro is written on the inside of the AirPod case which matches the box and matches the connected serial number on my iPhone. There is no serial number on the inside of the AirPod case of the fake AirPods that Best Buy sold me. And the connected AirPods serial number do not match the box. There are also other cosmetic differences. I need to know how to go from here. Best Buy scammed me there is no question and they are refusing to send me proof that this box is original and not an open box and came directly from Apple. If they send me the proof I will accept the scam and take it like a pro. But they won’t because I bet you this box came from a fake source.
That’s unlikely. Why do you believe the AirPods are fake?
Best Buy sells only real Apple products. If they do not take yours back, they have reason to believe that you are trying to return a fake set.
Never buy open box anything from Best Buy.
In fact, never buy anything from Best Buy if you can avoid them.
Thanks, I will contact apple support because Best Buy corporate office refuses to take any responsibility for their product.
Best Buy sold me fake airpod pro second generation
