I am trying to reset my sons iPhone. Screen is locked and says iPhone unavailable

Kriehn Said:

"I am trying to reset my sons iPhone. Screen is locked and says iPhone unavailable: sons iphone is “unavailable” he reset his passcode yesterday and forgot it."

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Do you mean the passcode?

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

Did you follow the instructions in this Apple Support document?

If you forgot your iPhone passcode - Apple Support

It might be a good idea to write down the new passcode and keep it in a safe place in the desk......even if your son is sure that he will never forget the passcode.

Please follow the instructions at If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

Hi, good people, it's been several days now that I vainly trying remove this iPhone unavailable on the screen of my iPhone 6s...please help me,how can I remove iPhone unavailable?

Did you manage to unlock the locked screen due to iphone unavailable, if yes, how?

Use the links that were posted last year.