No sound alerts for incoming messages
I am getting no audible alerts or vibration for incoming messages on my iphone. I have checked everything in settings so there is no obvious reason.
iPhone 5, iOS 10
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User profile for user:
Soosie_J215
User level:
Community Specialist
Hello CNA,
We see you need help with notification sounds not working on your iPhone. The first thing to make sure is that you have the latest iOS version installed on your device. If you do have an iPhone 5 with iOS 10 installed, the latest version is 10.3.4.
Here's how to update: Update your iPhone or iPad
If you are fully updated to iOS 10.3.4, or the issue persists after updating, try restarting your iPhone. Reply back with how it goes or any correction to your device model and iOS version if needed.
Take care.