You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Transferring from old iPad to 10 gen. Software update

It’s taking hours waiting for a software update

Posted on Oct 5, 2023 5:25 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 5:27 AM

If your iPad has appear to have stalled, you may need to restart the iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


1 reply
Question marked as Top-ranking reply

Oct 5, 2023 5:27 AM in response to Marie lyon

If your iPad has appear to have stalled, you may need to restart the iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


Transferring from old iPad to 10 gen. Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.