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Level 1

4 points

My phone Face ID is bad

My phone fell in water and the Face ID is not more functional. What can I do for my Face ID to function properly

iPhone 11, iOS 17

Posted on Oct 3, 2023 2:09 PM

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Level 8

41,387 points

Posted on Oct 3, 2023 3:25 PM

You will need to get the phone repaired. Sounds like water damaged the camera.

Make an appointment at an Apple store for assistance.

~Lyssa

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