How do I contact a person need to talk to someone

i order the wrong thing on my phone and it took 40 dollars of my card and I would like it back because I’m not a kid and it’s a kid game

iPhone 11 Pro Max, iOS 16

Posted on Oct 2, 2023 11:06 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2023 11:15 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 

Similar questions

1 reply
Question marked as Top-ranking reply

Oct 2, 2023 11:15 AM in response to denisha715

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I contact a person need to talk to someone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.