iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2.

Question

iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2.

The phone randomly drops cellular network for both our iPhone pro 14 and 15 phones. Both phones are on iOS 17.0.2. Very concerning that it just drops for long periods of time. We are in our home which has a strong cellular signal. Luckily we have WiFi to have some connection for usage.

A hard restart will sometimes restore. Not consistent in that it restores on each hard restart.

iPhone 14 Pro Max, iOS 17

Posted on Sep 30, 2023 9:00 PM

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Answer 1

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TheLittles

Level 10

195,717 points

Sep 30, 2023 9:19 PM in response to Cellular_Network_Drops

Cellular_Network_Drops Said:

"iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2."

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Contact your Carrier:

Being your Cellular services are not always working, you need to contact your Carrier.

Troubleshooting Dropping Cellular:

A. Start with these Links:

If you can't Make or Receive Calls on your iPhone - Apple Support
If you See No Service, Searching, or SOS on your iPhone or iPad - Apple Support
If you See a Cellular, Ultra Wideband, or Apple Pay Issue Message After an iOS Update or Restart - Apple Support

B. Install a Cellular Update:

It might be prompting you for a cellular update to install. So, go here for that. Update your Carrier Settings Manually on your iPhone or iPad - Apple Support

C. "No Service":

If "No Service" is shown on the top-left corner of your screen, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support

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iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2.

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