iCloud "remove download" button disappeared

I just went into my iCloud folder from my mac because I needed to check the available space. I found out that some of my files have been downloaded to my mac (optimization is off, all of my files are only in iCloud) and the "remove download" button disappeared (I checked my iPhone for the same problem but seems ok).

I did a restart and now not only the problem's been fixed, but it's downloading files without permission and I can't remove them, I'm running out of space on my mac. HELP!

MacBook Air 13″, macOS 14.0

Posted on Sep 28, 2023 5:30 PM

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Posted on Sep 29, 2023 5:03 AM

I turned on the option "Optimise Mac Storage" from the settings and now remove download is back! Since I have 40GB left on my disc I cannot understand if optimise works like it used to before, but I was able to remove all downloads from my folder and I don't see something downloading without permission (well, except all <1MB files, annoying).

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Sep 29, 2023 5:03 AM in response to Andy Epprecht

I turned on the option "Optimise Mac Storage" from the settings and now remove download is back! Since I have 40GB left on my disc I cannot understand if optimise works like it used to before, but I was able to remove all downloads from my folder and I don't see something downloading without permission (well, except all <1MB files, annoying).

Sep 29, 2023 7:32 AM in response to Andy Epprecht

because is a stupid bug, but actually worked also in my case. I toggled off the iCloud sync, restarted and toggled on the option again. After iCloud stopped downloading I activated the optimize storage option and paradoxically got remove download back. I removed folders that I don’t want and turned optimize storage off to avoid ugly surprises later. The remove download disappeared again but I have iCloud as I want .

Sep 29, 2023 1:39 AM in response to dkarenin

Same here. Files and Folders in iCloud cannot be evicted anymore since macOS Sonoma update. The 'remove download' button (available before with Option+right click in Finder on the iCloud related files/folders) disappeared. Even the Terminal command that could be used doesn't work anymore. Backup software (like ChronoSync ... they are aware of the problem) that allowed to backup selectively files and folders to the iCloud can't evict files after upload anymore.


So the functionality to evict files/folders on local machines is gone and this will hopefully be fixed by Apple soon. Or else how do new storage plans like 6TB and 12TB make any sense when your data is doubled and put into the Library>'iCloud Drive' folder without being evicted after upload to iCloud ??? Apple you can do better, because 6TB and 12TB storage plans are not just here for syncing data (documents, desktop and download folders) between Mac and iOS devices.

Oct 2, 2023 2:19 AM in response to dkarenin

I did as you figured out and I turned on the option "Optimise Mac Storage". And yes, I was able to evict all the files that I wanted in selected folders with the 'Remove download' button that got back. I sometimes had to select subdirectories and their content as the 'Remove download' did not reliably populate on the whole directories tree.


Then all was fine for 2 days, but today, without intervention from my side, the files residing in the iCloud started to get downloaded onto my Mac again. 😬


I now turned off the 'Optimise Mac Storage' option. But with that, as we know now, the 'Remove download' button disappeared again and nothing can get evicted locally. With that new uploads to iCloud will reside and get doubled on the Mac's Library folder again.


This is simply unpredictable, inconsistent and leaves me with an unusable iCloud. That behaviour makes 6TB+ iCloud storage plans completely unusable.


This should be fixed and properly documented soon or I will have to look elsewhere for backing up to the Cloud.



Nov 25, 2023 2:27 AM in response to aidelank

What you describe is not an issue. iCloud is a synchronization service, not offline storage. If you use iCloud Drive on your Mac, anything that you sync remains on your device. Should you elect to optimize, your least accessed/largest files may be removed to iCloud only should space become needed on your Mac. Electing remove download may move a file to iCloud, albeit possibly only temporarily. iCloud will always try to sync data to your Mac if possible; a process over which the user has no control.

Nov 25, 2023 2:50 AM in response to muguy

@muguy: You state this opinion that iCloud is 'only' a synchronization service for a very long time in your various posts. Which might have been true in the past. But now you should tell us what a 6TB or even a 12TB iCloud plan that Apple offers since a few months is designed to? I guess your argument doesn't hold anymore, right? You can't buy a Mac with an internal boot drive of 12TB or even 24TB from Apple and that would be needed to make sense for such an iCloud plan. 6TB to backup equals (needs) 12TB internal HD as every bit sent to iCloud is doubled in the library folder of your Mac (if not evicted after transfer to the iCloud).

Therefore maybe we should let Apple clarify for their intended and proper usage by offering 6TB and 12TB plans for their customers.

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iCloud "remove download" button disappeared

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