Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I lost my iPhone and forgot my iCloud information

I lost my iPhone 13, the police said they wouldn't help. I have all the documents on my phone, I don’t remember the icloud information (I created it in a hurry). Can Apple help me at least lock the phone or write “Return to owner” on the screen?


[Re-titled by Moderator]

iPhone 12, iOS 17

Posted on Sep 19, 2023 4:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 4:35 AM

they made a page about what you can do

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


legally they can't get further involved in tracking products they sold to customers, even at customers request


If you wish to reach out to apple then try  Get Support (apple.com),

or  Contact - Official Apple Support


Or provide them with feedback Product Feedback - Apple


 

8 replies
Sort By: 
Question marked as Top-ranking reply

Sep 19, 2023 4:35 AM in response to m1st_7182

they made a page about what you can do

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


legally they can't get further involved in tracking products they sold to customers, even at customers request


If you wish to reach out to apple then try  Get Support (apple.com),

or  Contact - Official Apple Support


Or provide them with feedback Product Feedback - Apple


 

Reply

Sep 19, 2023 8:18 AM in response to m1st_7182

This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here


and maybe reach out to their support  Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


Reply

I lost my iPhone and forgot my iCloud information

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.