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Mac won’t shut down while battery is discharged

apparently my Mac battery isn’t charging despite the light on the charging device showing green. I would like to shut and restart the Mac to see if it will help, but I can’t see how to do it.

MacBook Air 13″, macOS 12.5

Posted on Sep 11, 2023 1:07 PM

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Sep 12, 2023 2:30 PM in response to ku4hx

Thanks for your reply. Unfortunately the machine is stuck on a screen that doesn’t show the Apple logo. It won’t charge, it won’t boot, it won’t shut down. Possibly a battery issue but the battery is relatively new.

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Mac won’t shut down while battery is discharged

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