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preview app

updated to latest ventura 13.5.2 (22G91) , preview app became old and crappy , like it went 20 years backwards , cant do anything in it other than scrolling , advice?

MacBook Pro 15″, macOS 10.13

Posted on Sep 11, 2023 11:09 AM

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Question marked as Top-ranking reply

Posted on Sep 11, 2023 11:19 AM

Old and crappy doesn't tell me anything. Please read the following user tip and restate your question/problem in detail


     Writing an Effective Apple Support Communities Question - Apple Community


In the meantime give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


4 replies
Question marked as Top-ranking reply

Sep 11, 2023 11:19 AM in response to atareef

Old and crappy doesn't tell me anything. Please read the following user tip and restate your question/problem in detail


     Writing an Effective Apple Support Communities Question - Apple Community


In the meantime give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


preview app

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