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Level 1

4 points

forgot passcode on an old iPhone and its telling me to connect to iTunes

Im trying to block an old phone and now its telling me to connect to iTunes because phone is disabled.

Posted on Sep 10, 2023 2:58 PM

Top-ranking reply

Level 10

209,049 points

Posted on Sep 10, 2023 3:00 PM

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.

(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen

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