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Level 1

4 points

Update on my phone is not available

The update is not available on iPhone and vi

iPhone 6s Plus, iOS 14

Posted on Sep 2, 2023 11:58 AM

Top-ranking reply

Level 9

66,754 points

Posted on Sep 2, 2023 12:00 PM

An iPhone 6/6 plus can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.

If you have an iPhone 6S plus, you can update to iOS 15.7.8.

Go to Settings > General > Software Update.

This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

This link will show you how to update using your computer -

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