iPhone 14 Pro - microphone doesn’t work on voice calls?

Recently when making or receiving voice calls on my iPhone Pro I have noticed that the other party on the call cannot hear me if I have my phone in normal handset mode, however if I switch to speaker mode they can hear me fine? I’ve recorded voice notes to the phone to check the mic and they are also clear? I have also cleaned the speaker/mic area in the event there was dust/debris in the mic, again no improvement in mic quality on calls…when making receiving calls I am now forced to use Speaker mode or my earbuds to have a conversation??? I am current on all recent releases to the phone. Any thoughts or advice as to next steps here?

iPhone 14 Pro

Posted on Aug 4, 2023 7:59 AM

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Posted on Dec 5, 2023 8:25 AM

the microphone does not work in iphone 14 when making a phone call.

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Sep 26, 2023 6:38 PM in response to Mitchlg50

Hi! I have experienced this issue also. I spoke to support multiple times and their diagnostics didn't show anything. The woman booked me a Genious Bar appointment. They were able to fix it by replacing the microphone module.


Hope you are able to fix it!

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iPhone 14 Pro - microphone doesn’t work on voice calls?

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