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treasure154 Author

Level 1

5 points

Apple Music charge

My mom used my card for Apple Music on her phone, but she already is on a family share with someone else. So it keeps charging my card when she tried to cancel it!!!

iPhone 13 Pro Max, iOS 16

Posted on Jul 31, 2023 10:09 PM

Top-ranking reply

brbo

Level 8

35,879 points

Posted on Aug 1, 2023 5:09 PM

Hi treasure154,

welcome to the Apple (user-to-user) Community!

Re: "Apple Music charge : So it keeps charging my card when she tried to cancel it!!!"

Wondering if Apple support's online article (link below can help:

How to cancel Apple Music - Apple Support

If needed:

You (or your Mom) might want to reach out to the Billing Support Team:

There is a "get Support - start now" link (online chat, phone, eMail etc) at the bottom of their website:

Billing and Subscriptions Support website (info. / support / contact)

Subscriptions and Billing - Official Apple Support

Music Support webpage:

Music - Official Apple Support

All the best :-)

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Apple Music charge

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