You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

eew0718 Author

Level 1

4 points

help Unable to restore.

I have an iPhone X. It has the restore support website info. But I’m not connected to any computer and never have. Seem like it can not turn my phone off to restore. Please help.

iPhone X, 16

Posted on Jul 25, 2023 3:54 PM

Top-ranking reply

Raicya

Level 10

209,277 points

Posted on Jul 25, 2023 4:02 PM

Ask a friend, acquaintance or family to use their computer, or at a public library.

Alternately, visit your local Apple Store or Apple Authorized Service Provider and they should be able to help you out.

(perhaps) You will first have to make an appointment due to the pandemic.

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

View in context

help Unable to restore.

Similar questions