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Level 1

4 points

My iPad and iPhone say account disabled

My iPad and iPhone say “account disabled”

iPhone 7, iOS 15

Posted on Jul 18, 2023 12:20 PM

Top-ranking reply

Level 10

472,245 points

Posted on Jul 18, 2023 1:51 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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