Need help updating my ipad
I can not update my iPad,can I get some help? Thank you
iPad, iOS 12
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I can not update my iPad,can I get some help? Thank you
iPad, iOS 12
Hello,
There are different ways to ensure the highest iOS/iPadOS that your device will support is installed on your device.
This support article has instructions about updating an iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support
You can also use Mac and PC computers to update system software, as outlined in this support article --> Update iPadOS - Apple Support
Use this support article to identify your iPad model --> Identify your iPad model - Apple Support and then the list below to find out what your iPad is capable of running. Alternatively --and somewhat easier-- is to simply try updating it and see if it will update. When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date (and can't go any higher) and won't install anything. Apple indicates ( Unable to update my iPhone 6 Plus from 12… - Apple Community ) I need to point out the obvious and state that if you want to run a higher system version than your current device will run, that you need to buy a newer device.
Here's a list of iPad models and the iOS/iPadOS versions they are capable of running:
iPad1 will only update to iOS 5.1.1
iPad2, iPad3 and iPad mini1 will only update to iOS 9.3.5 (WiFi only models) or iOS 9.3.6 (WiFi & cellular)
iPad4 will only update to iOS 10.3.3 (WiFi only) or iOS 10.3.4 (WiFi & cellular)
iPad Air1, iPad mini2 and iPad mini3 will only update to iOS 12.5.7
iPad Air2, iPad mini4 will only update to iPadOS 15.7.6
These models are all able to be updated to the current version, iPadOS 16.5
iPad Pro
iPad Air 3rd generation and later
iPad (5th generation and later)
iPad mini (5th generation and later)
If your device won't update, make sure you are following all the conditions for the method you are trying to use. If you are sure you are following directions correctly, try a different method.:
Update your iPhone or iPad - Apple Support - wirelessly*
Update iPadOS - Apple Support - with a computer
If your Apple mobile device won't update, read this support article for a list of possible reasons --> If your iPhone or iPad won't update - Apple Support
Another, less common reason for not being able to update is if you were using a beta version of software. Refer to How to uninstall iOS or iPadOS beta software - Apple Support
If you need more space for an iOS update read this support article --> If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
If your update feature on a device is greyed out or restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.
Hello,
There are different ways to ensure the highest iOS/iPadOS that your device will support is installed on your device.
This support article has instructions about updating an iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support
You can also use Mac and PC computers to update system software, as outlined in this support article --> Update iPadOS - Apple Support
Use this support article to identify your iPad model --> Identify your iPad model - Apple Support and then the list below to find out what your iPad is capable of running. Alternatively --and somewhat easier-- is to simply try updating it and see if it will update. When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date (and can't go any higher) and won't install anything. Apple indicates ( Unable to update my iPhone 6 Plus from 12… - Apple Community ) I need to point out the obvious and state that if you want to run a higher system version than your current device will run, that you need to buy a newer device.
Here's a list of iPad models and the iOS/iPadOS versions they are capable of running:
iPad1 will only update to iOS 5.1.1
iPad2, iPad3 and iPad mini1 will only update to iOS 9.3.5 (WiFi only models) or iOS 9.3.6 (WiFi & cellular)
iPad4 will only update to iOS 10.3.3 (WiFi only) or iOS 10.3.4 (WiFi & cellular)
iPad Air1, iPad mini2 and iPad mini3 will only update to iOS 12.5.7
iPad Air2, iPad mini4 will only update to iPadOS 15.7.6
These models are all able to be updated to the current version, iPadOS 16.5
iPad Pro
iPad Air 3rd generation and later
iPad (5th generation and later)
iPad mini (5th generation and later)
If your device won't update, make sure you are following all the conditions for the method you are trying to use. If you are sure you are following directions correctly, try a different method.:
Update your iPhone or iPad - Apple Support - wirelessly*
Update iPadOS - Apple Support - with a computer
If your Apple mobile device won't update, read this support article for a list of possible reasons --> If your iPhone or iPad won't update - Apple Support
Another, less common reason for not being able to update is if you were using a beta version of software. Refer to How to uninstall iOS or iPadOS beta software - Apple Support
If you need more space for an iOS update read this support article --> If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
If your update feature on a device is greyed out or restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.
Need help updating my ipad