What to do with Arcade games that are broken

Apple's policies and assistance for game studios that don't maintain their games can vary based on several factors, including the terms and conditions of the Apple App Store, user complaints, and the severity of the issue. Here's a general overview:

1. App Store Guidelines: Apple has strict guidelines that developers must adhere to in order to have their apps, including games, on the App Store. This includes maintaining app functionality, addressing bugs, and providing a positive user experience.
2. User Feedback: If users report issues with a game, such as crashes, bugs, or lack of maintenance, Apple's App Store review team might investigate and contact the developer to address the concerns.
3. App Removal: If a game is no longer functioning properly, hasn't been updated for a long time, or doesn't meet Apple's guidelines, Apple has the authority to remove the app from the App Store. This is to ensure that users have access to quality apps and a positive experience.
4. Developer Communication: Apple might communicate with developers whose games are facing issues or have not been maintained. They might request updates, improvements, or bug fixes to bring the game up to the required standards.
5. User Experience: Apple places a significant emphasis on user experience. If a game becomes unplayable due to lack of maintenance, this could lead to user dissatisfaction and impact the overall reputation of the App Store.

I understand your frustration. However, this is an issue regarding the developer, since Apple doesn't create or maintain these games.

Hi! I think the best thing you can do is contact the developer of the game: Contact a third-party vendor - Apple Support

Have an amazing day!

None of us here know about Apple’s internal processes. If you would like to leave feedback, you’re more than welcome to do so: Product Feedback - Apple

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