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abdikarin65 Author

Level 1

4 points

My Face ID is not working what’s the problem

There is problem my Face ID so please fix it if you know the solution thank you

Posted on Jun 15, 2023 2:47 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jun 15, 2023 2:52 AM

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your front camera (remove any obstacles, if present), see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro

If the issue persists, after performing all the steps provided in the above support articles, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region. After checking it out, they'll give you all the available options.

Regards

Giulio

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My Face ID is not working what’s the problem

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