You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can I not download any app on the App Store says it’s disabled

Why can’t I download any app on the store it says my account is disabled

iPhone 12, iOS 16

Posted on Jun 2, 2023 3:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2023 4:07 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

6 replies
Question marked as Top-ranking reply

Jun 2, 2023 4:07 PM in response to Swayzeee

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

Jun 3, 2023 7:21 AM in response to Swayzeee

Hi There,


It sounds like you are getting the error message "Your account has been disabled in the iTunes and App Store". This will prevent you from updating or installing applications and requires you to Contact Apple Support to resolve the issue. Sometimes this is because of a failed payment method or a back-charge. This article contains more information: If your Apple ID is locked or disabled - Apple Support (CA)


To contact Apple Support follow this link: https://getsupport.apple.com


Thanks!

Mr-Helper


Why can I not download any app on the App Store says it’s disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.