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hmandl Author

Level 1

4 points

Agreements, Tax, and Banking - Add Banking form not working

Hi,

I'm unable to submit my banking information in App Store Connect. I'm trying to add a Canadian bank with a valid transit number, but the form fails to perform a lookup on the provided number. If I do a manual search by address, my bank doesn't show up in the list. I'm able to submit the form with the transit number even though it hasn't been validated, but the form spins indefinitely. However, if I input my bank's institution number in the transit number field, the value is accepted for some reason. Can someone please advise on how to successfully submit my information?

Thank you.

Posted on May 24, 2023 4:35 AM